If you’re planning to stay at one of our holiday homes in Christchurch, Wanaka, Akaroa, or Auckland, you likely have questions. Whether you’re looking for details about our properties or how to make the most of your stay, we’re here to help make your experience as smooth and enjoyable as possible.

 

What types of properties do you offer for rent?

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We offer a wide variety of properties, including fully furnished short-term rentals, furnished and unfurnished long-term tenancies, modern apartments, spacious townhouses, and luxury holiday homes. Our listings are tailored to suit different needs, preferences, and budgets.

Can I book a property online?

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Yes, you can book short-term properties online through our website. Once you select a property from the furnished page, fill in your details, and we’ll follow up to confirm your booking. To apply for a tenancy, select the ‘apply’ button, which will take you to the tenancy portal where you can start your application.

Do I need to pay a deposit when booking a short-term rental property?

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Yes, a deposit is required to secure your property rental in Christchurch, Wanaka, Akaroa, or Auckland. The amount depends on the rental terms you opt for during the booking process. This will be outlined clearly in your booking agreement.

What payment methods do you accept for bookings?

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We accept various payment methods, including bank transfers and credit/debit cards, through a secure online payment platform, Stripe.

Can I cancel or modify my booking?

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Yes, cancellations or modifications are allowed, but terms and conditions may apply. We recommend reviewing our cancellation policy or contacting our team for details specific to your booking. Cancellation is fully refundable up to 30 days prior to arrival and 50% refundable up to 14 days prior. Modifications are welcome and will be accommodated where possible.