About Us
Our Values
At Perfect Stays we believe in the power of teamwork and collaboration, this allows us to provide you with exceptional properties to enjoy your Kiwi holidays, business trips, and special occasions in. Get to know our talented team who make all of this possible.
Meet The Founder
Katie O’Brien - Founder and Managing Director
With over 10 years experience in managing properties, Katie leads our team with vision and passion. She is committed to a providing a flawless guest experience and owners satisfactory results.
Meet The P.S Team
The in-house team work hard in all departments. Specialising in premium housekeeping, reservation management, accounts and business support. There is never a dull moment in our 24-hour daily service!
We couldn’t do what we do without our dedicated contractors. Allowing us to achieve exceptional cleanliness in the Perfect Stays homes, and ensure they are maintained to a high quality standard.
We are driven by feedback from you, and customer success. Our goal is to exceed expectations every step of the way and make your experience one to remember. The team consistently strives to grow and challenge innovation within the company.
Our Story
Katie started her solo mission in 2020, operating from the garage of her home, with a property portfolio of under ten. Housekeepers would come and go to collect equipment in between stays, and everything the business needed to run could be found here.
With quick growth, the garage became quickly outgrown and Katie set out to find the first relocation destination. As some of you will remember, the first Perfect Stays office was located in Merivale, Christchurch. Katie and Anika (accounts and business support manager) worked away in a small 4×4 office juggling multiple roles. This lasted a couple of years until it was time to move again!
At the beginning of 2023, the office moved to where we are now. With the current office ground floor working as what we call the ‘depot’. Which operates seven days a week as the home base for all of our housekeepers to collect fresh linen and cleaning supplies as needed. Above the depot is our office! A small team working together Monday – Friday to create a seamless guest experience and constantly working towards improving and innovating our systems.
The team is always on the move, out and about spending time in the houses under our portfolio to seek improvements and ensure they are presented perfectly. There truly is no average working day in the Perfect Stays office!
But it doesn’t stop at the usual Monday to Friday. Someone from our team is always ready to answer your phone calls and assist you at any time of the day, every day!
The Perfect Stays portfolio now has over 60 properties that are managed by our team of six with a level of care, love and attention that larger companies simply can’t match.